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Frequently Asked Questions

How long does file conversion take?

Most file conversions are completed within seconds to a few minutes, depending on file size and format. Larger files may take longer.

Are my files secure?

Yes! All uploaded files are encrypted during transfer and automatically deleted from our servers within 24 hours or immediately after download.

What file formats do you support?

We support a wide range of formats including images (JPG, PNG, GIF, WEBP), videos (MP4, AVI, MOV), audio (MP3, WAV, FLAC), documents (PDF, Word, Excel), and archives (ZIP, RAR).

Is there a file size limit?

All users can convert files up to 100MB per file completely free. We're working on increasing this limit and adding support for larger files in the future.

Is SIGIRI really free?

Yes! SIGIRI is completely free to use. There are no subscription fees, no hidden costs, and no credit card required. All features are available to everyone at no charge.

How do you support the service if it's free?

We display advertisements on our website to cover the costs of running the service. This allows us to keep all conversion tools free for everyone.

How do I report copyright infringement?

To report copyright infringement, please send a DMCA notice to [email protected] with all required information.

What is your response time for support inquiries?

We aim to respond to all support inquiries within 24-48 hours on business days. We treat all users equally and provide the best support we can.